Dial-a-Ride is a SMART service providing door-to-door transportation for Wilsonville residents who are unable to use the fixed route service. Priority is given to Americans with Disabilities Act (ADA) eligible customers.
Eligibility to qualify for ADA level service must be certified by a medical professional. Please call 503-682-7790 to request an eligibility application be mailed to your residence or download an application. All questions in the application must be answered and the form must be signed by the applicant's physician or a recognized medical professional. Each application will be processed within 21 days and all applications are held in confidence.
Dial-a-Ride trips can be scheduled with a SMART customer service representative, Monday through Friday, 6:30 a.m. - 6:30 p.m., or anytime by filling out the form. Alternatively, you can leave a request by phone on SMART's 24 hour voice mail at 503-329-9340.