Dial-a-Ride Service Categories

Please mail your application to:
SMART ATTN: Transit Supervisor
29799 SW Town Center Loop E.
Wilsonville, OR 97070

Or drop it off at SMART's office:
SMART ATTN: Transit Supervisor
 28879 Boberg Road
Wilsonville, OR 97070

SMART DIAL-A-RIDE FAQ

 

 

ADA Complimentary Paratransit

ADA Complimentary Paratransit- Conditional

 

Seniors

 

Out-of-town

What part of the application do I need to fill out?

SMART Dial-A-Ride Application

PART 1 AND PART 2

SMART Dial-A-Ride Application

PART 1 AND PART 2

SMART Dial-A-Ride Application PART 1 ONLY

SMART Dial-A-Ride Application

PART 1

(PART 2 if applicable)

 

 

 

Who is eligible?

 

Customers deemed eligible in accordance with ADA eligibility criteria

Customers deemed eligible in accordance with ADA eligibility criteria that live outside of required ADA coverage area but within city limits

 

 

 

Anyone at least 60 years old

 

Customers deemed eligible in accordance with ADA eligibility criteria and anyone at least 60 years old

 

What are the hours of operation?

Monday-Friday 4:50am-8:40pm Saturday 7:30am-6:20pm

 

Monday- Friday 7:00am-6:00pm

 

Monday- Friday 7:00am-6:00pm

 

Monday- Friday 8:00am-3:30pm

 

How far in advance can I set up a trip?

As early as two weeks prior

(Up until the day prior for Saturday trips)

As early as two weeks prior

(Up until the day prior for Saturday trips)

 

As early as two days prior

As early as two weeks prior

Up until 5:00pm the day before

 

 

 

 

 

 

How do I set up a trip?

Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours)

or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)

Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours)

or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)

Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours)

or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)

Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours)

or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)

 

What does a trip cost?

 

Free

 

Free

 

Free

 

$3.00 one way

Are the vehicles ADA accessible?

Yes

Yes

Yes

Yes

 

 

Am I guaranteed a trip?

 

Yes, within a 2 hour window of requested time when scheduled by 11:59 the day prior.

Yes, Monday-Friday within a 2 hour window of requested time when scheduled by 11:59 the day prior.

 

 

No

 

 

No